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Abaco Support

The Abaco support team is here to help you with technical questions about your product, order tracking, documentation and more.

Technical Support

Our Technical experts are ready to assist. Our Technical Support organization can be reached as follows.

Email: abaco.support@ametek.com

 

Americas:

+1-800-322-3616

 

Europe, Africa, Middle East & Asia Pacific:

+44 1327 359444

Controlled Unclassified Information (CUI) Communication

To ensure compliance with Controlled Unclassified Information (CUI) handling requirements:
  • Do not include CUI in initial outreach.
  • When submitting a support request that may involve CUI, indicate that CUI communication will be required.
  • Our team will review your request and respond with approved communication methods and instructions for securely sharing
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Policies and Contracts

Get answers on Abaco contracts and policies. Additional purchasing information, such as our CMRT can be found HERE.

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Order Status & Customer Care  

Our support team can help track your order or answer any order related questions.

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Repair Authorization

Our repair authorization process is fast, simple, and efficient. Download our Repair Authorization form or email us describing your issue and we'll reach out to you. abaco.repairs@ametek.com

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Document Access

Users with login access can access user datasheets, manuals, white papers, and case studies via our customer portal.

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Security & Compliance

If you become aware of any problem or vulnerabiltiy in an Abaco product or service that might compromise security or compliance, we want to hear from you as soon as possible.

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Product Selection Guide

An overview of our innovative product range